My areas of expertise
AI solution design and implementation
Mapping business processes, designing document workflows with AI and ensuring smooth adoption and visible impact for enterprise customers.
Product development and customer experience
Translating customer needs into product features, collaborating with engineering, marketing and sales and refining user journeys through continuous feedback.
Practical application of AI (IDP and agentic AI)
Leveraging intelligent document processing and agentic AI in real-world workflows with a focus on accuracy, guardrails and ongoing improvement across industries.
My recent articles
What is invoice processing and how to automate it
A practical guide to accounts payable invoice processing, the invoice processing workflow and what changes when you move to automated invoice processing.
How to capture unstructured data from documents
Learn how modern AI document capture solutions extract meaning from unstructured documents and produce clean JSON outputs ready for automation.
Why 95% accuracy isn’t good enough for precision document processing
This article unpacks why ‘almost accurate’ isn’t good enough and what true automation-ready precision really looks like.
What is OCR technology and why AI document processing is better
Understand what OCR technology is, how OCR software works and why AI document processing delivers better outcomes for high-stakes document workflows.