Create models in seconds
Upload a proof of delivery document and watch as Affinda instantly predicts the data fields you want to extract, helping you automate proof of delivery processing in just a few clicks.
How to automate proof of delivery processing with Affinda's AI
- 1
Upload your proofs of delivery, your way
Email, drag and drop or connect via API.
- 2
Watch as it extracts your proof of delivery data
Affinda's AI reads your proof of delivery documents with impressive contextual understanding. It splits and classifies documents, extracts and validates data, then transforms the output to match your business needs.
- 3
Automatically route the data to your systems
No manual data entry required. Affinda integrates seamlessly into your existing tech stack.
Extract any information from any document, fast
Affinda's AI reads, understands and extracts data from any proof of delivery document 
Cleanse and transform data
Affinda automatically converts extracted proof of delivery data into the format your logistics or ERP system recognizes, ensuring it's ready for downstream processing. Need something custom? Use natural language to describe how you want the data to appear.
Apply business logic
Write validation rules in natural language to apply your business logic to proof of delivery data. This ensures accuracy across every delivery confirmation and enables faster billing with fewer disputes.
Combine the best of artificial and human intelligence
1B+ documents processed
10+ years of IP combined with the latest AI innovations
800+ customers
95% reduction in manual processing achieved
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Drag and drop, email or upload via API. Affinda can handle any document, any file type and any layout with ease.See the magic
Watch as the platform predicts the information you want to extract, letting you build models in minutes, not months.Automating their document processes with AI
Frequently asked questions
What is proof of delivery processing?
Proof of delivery processing is the workflow businesses use to capture, verify and store delivery confirmation data from POD documents. Our AI proof of delivery processing software automates this entire process to reduce manual effort, errors and processing times. It ensures that delivery records are accurate, properly documented and integrated with your logistics management, billing and customer service systems.
What is proof of delivery data extraction?
Proof of delivery data extraction is the process of reading a POD document and capturing key data points such as delivery dates, recipient names, addresses, signatures, items delivered, reference numbers and carrier details. Our AI automates this extraction from any format – including signed forms, images and checkboxes – turning unstructured proof of delivery documents into structured data ready for your logistics management, billing and ERP systems.
What is proof of delivery extraction?
Proof of delivery extraction is the automatic capture of delivery confirmation data from POD documents using AI. Our proof of delivery extraction software combines reading order models, OCR, LLMs, RAG and more to convert this information with high accuracy and faster processing times.
What is a proof of delivery parser?
A proof of delivery parser is a software tool that automatically reads and extracts data from POD documents. It converts delivery confirmations into structured, machine-readable formats. Our AI proof of delivery parser handles any variation – from signed forms and images to checkboxes and item lists – learning from each document to improve accuracy before transforming the data into exactly the format your systems need.
What is proof of delivery line extraction?
Proof of delivery line extraction captures the items delivered and related details from tables or grouped lists on your POD documents, turning them into structured data while preserving the connections between each row. Our AI handles anything from simple item lists to complex nested tables with impressive accuracy.
What data fields can Affinda's AI proof of delivery processing software extract?
Affinda's AI proof of delivery processing platform can capture data from any field on a POD document. Standard data fields include:
Delivery Details
- Delivery Date / Time: When the delivery was completed, including timestamp if recorded.
- Delivery Status: Confirmation of completion, partial delivery or exception status.
- Reference Numbers: Order numbers, tracking IDs, delivery notes or shipment references.
- Carrier Details: Courier name, driver ID, vehicle number or delivery agent information.
- Pickup Location / Origin: Warehouse, depot or sender address when shown.
Recipient Information
- Recipient Name: Full name of the person receiving the delivery.
- Delivery Address: Complete destination address including street, city, postal code and country.
- Signature: Captured signature field confirming receipt of goods.
- Contact Details: Phone number, email or other recipient contact information.
Items & Shipment Details
- Items Delivered: Product names, SKUs or descriptions of delivered goods.
- Quantities / Units: Number of items, boxes or pallets received.
- Weight / Dimensions: Package measurements when documented.
- Condition Notes: Damage reports, quality checks or item condition at delivery.
Additional Fields
- Special Instructions / Notes: Delivery instructions, access codes or handling requirements.
- Images / Photos: Visual proof of delivery or package condition.
- Timestamp / Geolocation: GPS coordinates or location data if captured.
Need custom fields or a specific format? Just define them in the UI or describe them in plain language and Affinda will extract and structure them automatically.
What file types does Affinda's AI proof of delivery processing solution support?
Our AI agents can process any file type. Supported file types include PDF, JPG/JPEG, PNG, TIFF, DOC/DOCX (Word), XLSX (Excel), HTML and TXT/CSV.
How does Affinda process proofs of delivery and extract proof of delivery data?
Affinda's AI agents read, extract and validate proof of delivery data. Our platform is intuitive to set up and easily integrates into your systems. Simply:
- Upload your proofs of delivery via drag-and-drop, email or API.
- Configure business logic to match your organization's rules and workflows.
- Let Affinda check and validate extracted data against your business logic and logistics management or billing systems to ensure accuracy.
- Access structured POD data directly within your systems.
The result? Faster, more accurate proof of delivery processing with minimal manual input.
Can Affinda extract data from scanned or image-based proofs of delivery?
Yes. Our AI proof of delivery processing platform combines OCR with retrieval augmented generation (RAG), LLMs, agentic workflows, proprietary reading order algorithms and more, to automatically detect and process data from scanned or photographed invoices (PDF, JPG, PNG). Even low-quality images are automatically enhanced for reliable data capture and processing.
What language does Affinda's AI proof of delivery automation platform support?
Our AI proof of delivery processing platform can automatically detect and process proofs of delivery in 50+ languages, including multilingual proofs of delivery containing more than one language. Supported languages include: Afrikaans, Albanian, Amharic, Arabic (Standard, Egyptian, Sudanese, Algerian, Moroccan, Levantine), Bahasa Indonesian, Bengali, Bhojpuri, Bulgarian, Burmese, Chinese (Mandarin [PRC/Taiwan], Cantonese, Wu, Min Nan, Jinyu, Xiang, Hakka), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Italian, Japanese, Javanese, Kannada, Korean, Latvian, Lingala, Lithuanian, Macedonian, Malayalam, Marathi, Nepali, Norwegian, Odia, Persian (Farsi), Polish, Portuguese, Punjabi (Western and Eastern), Romanian, Russian, Slovak, Slovenian, Somali, Spanish, Swahili, Tagalog, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Yoruba.
Does Affinda integrate with logistics management and ERP systems?
Yes. Affinda integrates with 400+ downstream systems, including logistics management, ERP, CRM, billing and customer service platforms. You can build no-code integrations using our AI integrations agent, or connect via API and host your own – whatever works best for your workflow.
What are some examples of AI proof of delivery workflow automations?
AI proof of delivery processing automates and streamlines delivery workflows across critical business functions such as:
- Logistics and Operations: Speed up delivery confirmation by extracting data from signed PODs, images and checkboxes. Automated validation flags missing signatures, address mismatches or delivery exceptions, reducing disputes and improving carrier accountability.
- Billing and Finance: Accelerate invoicing cycles with instant POD verification. Structured delivery data flows directly into your billing systems, reducing delays and improving cash flow visibility.
- Customer Service: Empower your team with real-time delivery data and proof. Answer customer inquiries faster, resolve disputes confidently and improve satisfaction with complete, accessible delivery records.
- Supply Chain Management: Gain end-to-end visibility by integrating POD data into your logistics management and ERP platforms. Track deliveries, monitor performance and optimize routes with accurate, automated insights.
What is a proof of delivery OCR data extractor?
A proof of delivery optical character recognition (OCR) data extractor scans and accurately captures information from POD documents, regardless of format or language. Upload proof of delivery documents in PDF, JPG or PNG formats. The OCR technology first converts the documents into a text layer, ensuring all text (even from scans, photos, signatures or handwriting) is captured. Affinda's AI models then identify and extract key fields such as delivery dates, recipient names, addresses, signatures, items delivered, reference numbers and carrier details, transforming them into structured, usable data.
This automation eliminates manual data entry, reduces errors and speeds up delivery confirmation. Once the POD data is captured and structured, our AI proof of delivery processing pipeline can apply machine validation and post-processing to enable seamless integration with logistics management, ERP, CRM, billing and customer service systems.
Organizations in logistics, transportation, e-commerce, retail and supply chain management rely on Affinda's AI for their delivery confirmation, billing and dispute resolution processes, streamlining workflows and improving operational efficiency.